Frequently Asked Questions

Your questions answered

How do I get started?

To get started, download our iOS or Android app, register your phone number (for call notifications), and then set a stock alarm based on whatever conditions your heart desires.

Are the stock and crypto prices real time?

Yes, all stock and crypto prices are streamed in real time during regular and extended trading hours. Nasdaq stocks may have delayed quotes only during extended hours trading.

What triggers are supported?
Price Target

Triggered when the price moves above/below the target price

Upper Limit Price Target

This alert will trigger when the price rises above the set target.

Lower Limit Price Target

This alert will trigger when the price falls below the set target.

Price Change

Triggered when the price moves a certain amount

1-Day Price Change Target

This alert will trigger when the stock price changes by a set amount or more from the market opening price.

Price Change From Current

This alert will trigger when the price changes {nominal_price_change_current} from the current price ({price}).

Price Change Increase From Current

This alert will trigger when the price increases {nominal_price_change_current_increase} from the current price ({price}).

Price Change Decrease From Current

This alert will trigger when the price decreases {nominal_price_change_current_decrease} from the current price ({price}).

Closing Price Change Target

This alert will trigger when the closing stock price changes by {nominal_price_change_closing} or more in the selected direction ({direction}) from the current price. For instance, setting a $5 change alert with direction "Increase or decrease" will trigger any day the closing price is $5 higher or lower than the current price.

Percent Change

Triggered when the price moves a certain percentage

1-Day Percent Change Target

This alert will trigger when the stock price changes by {percent_price_change_day} or more from the price at market open. For instance, setting a 2% change alert will trigger any day the price is 2% higher or lower than that days market open price. The current percent change from market open is {percent_change}.

Percent Change From Current

This alert will trigger when the price changes {percent_price_change_current} compared to the current price ({price}).

Percent Change Increase From Current

This alert will trigger when the price increases {percent_price_change_current_increase} compared to the current price ({price}).

Percent Change Decrease From Current

This alert will trigger when the price decreases {percent_price_change_current_decrease} compared to the current price ({price}).

Closing Price Percent Change Target

This alert will trigger when the closing stock price changes by {percent_price_change_closing} or more in the selected direction ({direction}) from the current price. For instance, setting a 2% change alert with direction "Increase or decrease" will trigger any day the closing price is 2% higher or lower than the current price.

Recurring Time Alerts

Triggers based on recurring time intervals

Opening Price Alert

This alert will notify you daily with the opening price.

Midday Price Alert

This alert will notify you daily with the price at 12:30 EST.

Closing Price Alert

This alert will notify you daily with the closing price.

Recurring Time Alert

This alert will notify you every {recurring_time} with the latest price.

Trailing Alerts

Triggered when the price dips by a certain amount

Trailing Price Stop Loss Alert

This alert will trigger when the price of {ticker} moves below the stop limit threshold initially set at {trailing_stop_price} below the latest price. The threshold moves with the market price, and continually recalculates the stop trigger price at a fixed amount below the market price.

Trailing Percent Stop Loss Alert

This alert will trigger when the price of {ticker} moves below the stop limit threshold initially set at {trailing_stop_percentage} below the latest price. The threshold moves with the market price, and continually recalculates the stop trigger price at a fixed amount below the market price.

Trailing Buy Stop Price Alert

This alert will trigger when the price of {ticker} moves above the buy stop limit threshold initially set at {trailing_buy_stop_price} above the latest price. The threshold moves with the market price, and continually recalculates the stop trigger price at a fixed amount above the market price.

Trailing Buy Stop Percent Alert

This alert will trigger when the price of {ticker} moves above the stop limit threshold initially set at {trailing_buy_stop_percent} above the latest price. The threshold moves with the market price, and continually recalculates the stop trigger price at a fixed amount above the market price.

Technicals

Technical triggers and patterns

SMA - Simple Moving Average

SMAs are used to analyze historical data points using averages

SMA Target

Triggered when SMA moves above/below the target value

5-Day SMA Target

This alert will trigger when the 5-Day SMA crosses the {simple_moving_average_five_day_limit} limit. The current 5-day simple moving average is {five_day_average}.

10-Day SMA Target

This alert will trigger when the 10-Day SMA crosses the {simple_moving_average_ten_day_limit} limit. The current 10-day simple moving average is {ten_day_average}.

20-Day SMA Target

This alert will trigger when the 20-Day SMA crosses the {simple_moving_average_twenty_day_limit} limit. The current 20-day simple moving average is {twenty_day_average}.

30-Day SMA Target

This alert will trigger when the 30-Day SMA crosses the {simple_moving_average_thirty_day_limit} limit. The current 30-day simple moving average is {thirty_day_average}.

50-Day SMA Target

This alert will trigger when the 50-Day SMA crosses the {simple_moving_average_fifty_day_limit} limit. The current 50-day simple moving average is {fifty_day_average}.

100-Day SMA Target

This alert will trigger when the 100-Day SMA crosses the {simple_moving_average_hundred_day_limit} limit. The current 100-day simple moving average is {hundred_day_average}.

200-Day SMA Target

This alert will trigger when the 200-Day SMA crosses the {simple_moving_average_two_hundred_day_limit} limit. The current 200-day simple moving average is {two_hundred_day_average}.

SMA Price Cross

Triggered when price moves above/below the SMA

5-Day SMA Price Cross

This alert will trigger when the price crosses the 5-Day SMA. The current 5-day simple moving average is {five_day_average} and the price is {price}.

10-Day SMA Price Cross

This alert will trigger when the price crosses the 10-Day SMA. The current 10-day simple moving average is {ten_day_average} and the price is {price}.

20-Day SMA Price Cross

This alert will trigger when the price crosses the 20-Day SMA. The current 20-day simple moving average is {twenty_day_average} and the price is {price}.

30-Day SMA Price Cross

This alert will trigger when the price crosses the 30-Day SMA. The current 30-day simple moving average is {thirty_day_average} and the price is {price}.

50-Day SMA Price Cross

This alert will trigger when the price crosses the 50-Day SMA. The current 50-day simple moving average is {fifty_day_average} and the price is {price}.

100-Day SMA Price Cross

This alert will trigger when the price crosses the 100-Day SMA. The current 100-day simple moving average is {hundred_day_average} and the price is {price}.

200-Day SMA Price Cross

This alert will trigger when the price crosses the 200-Day SMA. The current 200-day simple moving average is {two_hundred_day_average} and the price is {price}.

EMA - Exponential Moving Average

EMAs place more significance on recent data points

5-Day EMA Target

This alert will trigger when the 5-Day EMA crosses the {exponential_moving_average_five_day_limit} limit. The current 5-day exponential moving average is {ema_five_day_average}.

10-Day EMA Target

This alert will trigger when the 10-Day EMA crosses the {exponential_moving_average_ten_day_limit} limit. The current 10-day exponential moving average is {ema_ten_day_average}.

20-Day EMA Target

This alert will trigger when the 20-Day EMA crosses the {exponential_moving_average_twenty_day_limit} limit. The current 20-day exponential moving average is {ema_twenty_day_average}.

30-Day EMA Target

This alert will trigger when the 30-Day EMA crosses the {exponential_moving_average_thirty_day_limit} limit. The current 30-day exponential moving average is {ema_thirty_day_average}.

50-Day EMA Target

This alert will trigger when the 50-Day EMA crosses the {exponential_moving_average_fifty_day_limit} limit. The current 50-day exponential moving average is {ema_fifty_day_average}.

100-Day EMA Target

This alert will trigger when the 100-Day EMA price crosses the {exponential_moving_average_hundred_day_limit} limit. The current 100-day exponential moving average is {ema_hundred_day_average}.

200-Day EMA Target

This alert will trigger when the 200-Day EMA price crosses the {exponential_moving_average_two_hundred_day_limit} limit. The current 200-day exponential moving average is {ema_two_hundred_day_average}.

MACD - Moving Average Conv/Diverge

MACD is a lagging trend momentum indicator based on averages

MACD Limit Target

This alert will trigger when the MACD crosses {macd_limit}. The current MACD is {macd}.

Bearish Crossover

This alert will trigger when a bearish crossover occurs. This is when the MACD is below than the MACD Signal line indicating a shift in momentum.

Bullish Crossover

This alert will trigger when a bullish crossover occurs. This is when the MACD is above than the MACD Signal line indicating a shift in momentum.

RSI - Relative Strength Index

RSI is a popular leading trend momentum oscillator

RSI Limit Target

This alert will trigger when the RSI value crosses {rsi_limit}. The current RSI is {rsi}.

RSI Overbought

This alert will trigger when an RSI overbought signal occurs. Traditionally this is when the RSI is greater than 70.

RSI Oversold

This alert will trigger when an RSI oversold signal occurs. Traditionally this is when the RSI is less than 30.

BB - Bollinger Bands

Triggers based on bollinger bands

Bollinger Band Bullish Signal Alert

This alert will trigger when {ticker}'s latest price crosses below {ticker}'s lower bollinger band (20, 2). This is generally considered a bullish signal.

Bollinger Band Bearish Signal Alert

This alert will trigger when {ticker}'s latest price crosses above {ticker}'s upper bollinger band (20, 2). This is generally considered a bearish signal.

Technical Patterns

Triggers based on technical trading patterns

Death Cross Pattern

This alert will trigger when a death cross pattern occurs, specifically when the 200-day moving average is above the 50-day moving average.

Gold Cross Pattern

This alert will trigger when a gold cross pattern occurs, specifically the 200-day moving average is below the 50-day moving average.

Other Asset Alerts

Alerts based on volume, earnings and 52 week high/low

52 Week Triggers

Triggers based on 52 week extremes

New 52 Week High

This alert will trigger when a new 52 week high occurs for {ticker}.

New 52 Week Low

This alert will trigger when a new 52 week low occurs for {ticker}.

Percent Change From 52 Week High

This alert will trigger when the price of {ticker} moves {percent_change_from_52_week_high} away from the 52 week high ({week52High}).

Percent Change From 52 Week Low

This alert will trigger when the price of {ticker} moves {percent_change_from_52_week_low} away from the 52 week low ({week52Low}).

Volume

Triggers based on volume changes

Volume Percent Deviation From Avg

This alert will trigger once the latest volume deviates {volume_percent_deviation_from_avg} away from the average volume. The current volume is {volume} and the current average volume is {avgTotalVolume}.

Volume Percent Change

This alert will trigger when the volume changes {volume_percent_change} from the current volume ({volume}).

Volume Spike

This alert will trigger when the volume spikes by 20% compared with the previous day's closing volume.

Volume Dip

This alert will trigger when the volume dips by 20% compared with the previous day's closing volume.

Earnings Dates

Triggers based on upcoming earnings dates

Upcoming Earnings Date Target

This alert will trigger {upcoming_earnings_target} days before {ticker}'s next earnings date.

Upcoming Earnings Tomorrow Alert

This alert will trigger 1 day before {ticker}'s next earnings date.

Upcoming Earnings 3 Days Alert

This alert will trigger 3 days before {ticker}'s next earnings date.

Upcoming Earnings Next Week Alert

This alert will trigger 1 week (7 days) before {ticker}'s next earnings date.

Upcoming Earnings Next Month Alert

This alert will trigger 1 month (30 days) before {ticker}'s next earnings date.

P/E Ratio

Triggered based on P/E ratio movements

Upper Limit P/E Ratio Target

This alert will trigger when the P/E Ratio rises above the {pe_ratio_upper_limit} target. The current P/E Ratio is {peRatio}

Lower Limit P/E Ratio Target

This alert will trigger when the P/E Ratio falls below the {pe_ratio_lower_limit} target. The current P/E Ratio is {peRatio}.

Percent Change From Current

This alert will trigger when the P/E Ratio changes {pe_ratio_percent_change} compared to the current P/E Ratio ({peRatio}).

P/E Ratio Change From Current

This alert will trigger when the P/E Ratio changes {pe_ratio_change} from the current P/E Ratio ({peRatio}).

Market Cap Alerts

Triggers based on Market Cap

Market Cap Upper Limit Alert

This alert will trigger when {ticker}'s market cap rises above the {market_cap_upper_limit} limit. The current market cap is {marketCap}.

Market Cap Lower Limit Alert

This alert will trigger when {ticker}'s market cap falls below the {market_cap_lower_limit} limit. The current market cap is {marketCap}.

Market Cap Percent Change Alert

This alert will trigger when {ticker}'s market cap changes by {market_cap_percent_change} or more. The current market cap is {marketCap}.

Market Cap Change Alert

This alert will trigger when {ticker}'s market cap changes by {market_cap_change} or more. The current market cap is {marketCap}.

Market Status

Triggers on market availability changes, such as market open/close

Market Open Notification

This alert will trigger when the stock market opens, specifically it will trigger at 9:30 AM EST on trading days.

Market Close Notification

This alert will trigger when the stock market closes, specifically it will trigger at 4:00 PM EST on trading days.

Upcoming Earnings (USA)

Triggers based on market upcoming earnings in the United States

Market Upcoming Earnings Tomorrow

This alert will trigger once a day at 9:00 AM EST. You will be notified of the top 5 earnings calls scheduled for tomorrow.

Market Upcoming Earnings 3 Days

This alert will trigger once a day at 9:00 AM EST. You will be notified of the top 5 earnings calls scheduled 3 days from today.

Market Upcoming Earnings 1 Week

This alert will trigger once a day at 9:00 AM EST. You will be notified of the top 5 earnings calls scheduled 7 days from today.

Market Upcoming Earnings 1 Month

This alert will trigger once a day at 9:00 AM EST. You will be notified of the top 5 earnings calls scheduled 30 days from today.

Economic Data

Triggers based on release of new economic data (CPI, GDP, etc.)

New Gross Domestic Product (GDP)

New Gross Domestic Product (GDP) data is released

New Commercial Paper Outstanding

New Commercial Paper Outstanding data is released

New Consumer Price Index (CPI)

New Consumer Price Index (CPI) data is released

New Effective Federal Funds Rate

New Effective Federal Funds Rate data is released

New Total Housing Starts - Privately Owned

New Total Housing Starts - Privately Owned data is released

New Initial Claims 4 week moving average

New Initial Claims 4 week moving average data is released

New Industrial Production Index

New Industrial Production Index data is released

New Total Nonfarm Payrolls

New Total Nonfarm Payrolls data is released

New US Recession Probabilities

New US Recession Probabilities data is released

New Total Vehicle Sales

New Total Vehicle Sales data is released

New Unemployment Rate

New Unemployment Rate data is released

New Institutional Money Funds

New Institutional Money Funds data is released

New Retail Money Funds

New Retail Money Funds data is released

Commodities

Triggers based on release of new energy data (Crude Oil, Natural Gas, etc.)

New Crude Oil - Brent Europe

New Crude Oil - Brent Europe data is released

New Crude Oil - West Texas Intermediate

New Crude Oil - West Texas Intermediate data is released

New Henry Hub Natural Gas Spot Price

New Henry Hub Natural Gas Spot Price data is released

New Heating Oil Prices - No 2 New York Harbor

New Heating Oil Prices - No 2 New York Harbor data is released

New Jet Fuel Prices - Kerosene Type US Gulf Coast

New Jet Fuel Prices - Kerosene Type US Gulf Coast data is released

New Propane Prices - Mont Belvieu Textas

New Propane Prices - Mont Belvieu Textas data is released

New US Diesel Price

New US Diesel Price data is released

New US Midgrade Conventional Gas Price

New US Midgrade Conventional Gas Price data is released

New US Premium Conventional Gas Price

New US Premium Conventional Gas Price data is released

New US Regular Conventional Gas Price

New US Regular Conventional Gas Price data is released

Treasury Rates

Triggers based on release of new daily treasury maturity rates

New 1-Month Treasury Rate

New 1-Month Treasury Rate data is released

New 3-Month Treasury Rate

New 3-Month Treasury Rate data is released

New 6-Month Treasury Rate

New 6-Month Treasury Rate data is released

New 1-Year Treasury Rate

New 1-Year Treasury Rate data is released

New 2-Year Treasury Rate

New 2-Year Treasury Rate data is released

New 3-Year Treasury Rate

New 3-Year Treasury Rate data is released

New 5-Year Treasury Rate

New 5-Year Treasury Rate data is released

New 7-Year Treasury Rate

New 7-Year Treasury Rate data is released

New 10-Year Treasury Rate

New 10-Year Treasury Rate data is released

New 20-Year Treasury Rate

New 20-Year Treasury Rate data is released

New 30-Year Treasury Rate

New 30-Year Treasury Rate data is released

CD & Credit Card Rates

Triggers based on release of new CD & credit card rates

New CD Rate - Jumbo

New CD Rate - Jumbo data is released

New CD Rate - Non-Jumbo

New CD Rate - Non-Jumbo data is released

New Credit Card Interest Rate - Commercial Banks

New Credit Card Interest Rate - Commercial Banks data is released

Mortgage Rates

Triggers based on release of new mortgage rates

New Mortgage Rate 15-Year Fixed

New Mortgage Rate 15-Year Fixed data is released

New Mortgage Rate 30-Year Fixed

New Mortgage Rate 30-Year Fixed data is released

New Mortgage Rate 5/1-Year Adjustable

New Mortgage Rate 5/1-Year Adjustable data is released

Please submit any other triggers of interest to support@stockalarm.io

How often are the triggers checked?

Every few seconds we match current price data (streamed) with your alarms set.

How many securities are supported?

Over 65,000 assets are supported and continually adding more. This includes US stocks, international stocks, cryptocurrencies, ETFs, Forex, commodities, mutual funds, major indices, and more!

Is there an Android app?

Yes! You can find it in the Play Store

Why are the extended hours prices 15 minutes delayed for Nasdaq?

There is a 15 minute delay due to the limitations of our data source. This only applies to Nasdaq stocks, all other stocks are real time during extended hours trading. That being said, Nasdaq will usually stream in real-time as expected but we are legally required to show this disclaimer for Nasdaq.

What is the pricing of Stock Alarm?

We have a free tier for basic usage. For the limits and other tiers please take a look at our pricing at https://app.stockalarm.io/pricing.

Why can’t I see my exchange?

We have deals with the exchanges to directly use their data. Including any extra exchanges not supported is something we’re considering but do not have actively planned for the coming period. If you’re missing an exchange please let us know at support@stockalarm.io.

Will there be support for stock derivatives?

We’re working on adding support for stock derivatives including options and futures in the future.

Do you have a referral program?

Yes we do. Many of our users already scored multiple free months of gold by referring others. Stock Alarm has launched this referral program for free-tier users only at this time, you can gain free months of Stock Alarm gold by referring your friends via your custom shareable link in the settings tab on the mobile app. By participating in this program, you are automatically agreeing to our referral program's terms of service.

How can I cancel my premium subscription?

If you subscribed on our iOS app, please open this link on your iOS device.

If you subscribed on our Android app, please open this link on your Android device.

If you subscribed on our web app, you can visit app.stockalarm.io to cancel your subscription from the billing portal (Settings -> Billing).

What happens with an alert after it got triggered?

We will immediately notify you when an alert get triggered. After that the alert will be in an active state. Will the alert go back to an inactive state and then trigger again, we will notify you again.

An example: you have an upper limit set at $100 with the current price $95. The moment the alert will go above $100 we will notify you. If the price drops below $100 and later moves above $100 again, we will notify you again.

We will notify you at most 1 time per 20 minutes to account for noisy alerts.

If two call alerts trigger at the same time, will I be called twice?

Yes! Stock Alarm will notify you for every alert that gets triggered, if two call alerts trigger at the same time, you will receive two back to back phone calls.

Stock Alarm emailed me that I blacklisted you. What can I do to undo that?

Due to regulations that we abide by, you have the ability to blacklist us by sending a text 'STOP’ to the number we call and/or text you from.

If you want to revert the blacklisting of our phone number you can text ‘START’ to be able to receive texts and calls again.

Where can I learn more about investing?

Good to see you’re looking for more financial education! Feel free to check out our blog where you can find articles such as ‘Intro to options’, ‘Fundamental analysis for dummies’ and more.

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